Hickory Furniture Mart

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Below are our most recently asked questions to our in-house design expert. Submit your questions on our Ask Our Designer page.

Recently Asked Questions

Q.	I am trying to locate to buy a nightstand made by Wynwood, style TORREVELLAS and have been told it is a discontinued style. Any ideas where I can find one?
A.	The store in the Mart to contact is Southern Style at 828.322.7000. They carry Wynwood furniture. If they do not have the piece you are looking for, they may be able to direct you for further assistance. Thank you for your inquiry.

Q.	When is the Hickory Mart open, and what are the hours?
A.	The Mart is open Monday thru Saturday from 9:00AM to 6:00PM for your shopping convenience. During our Furniture Festival Clearance Sale July 25 - 27, hours include Sunday 1 to 5:00PM. Thank you for your inquiry.

I'm looking for a queen size headboard in white with a matching chest of drawers. Can you help me locate that? Thank you.

There are several stores in the Mart that can assist you with white furniture. The stores to contact include: Hickory Park 828.322.4440, email hparksales@hickorypark.com, Boyles 828.326.1740, email themart@boyles.com, Drexel Heritage 828.326.1060, email awinkler@drexelheritage.com, Amish Oak and Cherry 828.261.4776, email sales@amishoakandcherry.com and Southern Designs 828.328.8855, email sales@southerndesignsfurniture.com. Thank you for your inquiry.

I need help purchasing a traditional style sleep sofa-either full size or queen size. Thanks for your suggestions. I do not want leather.

Sleeper sofas are found in almost all of the stores in the Mart. For a listing of stores that can provide information, the search option at the top of this page can help. Type in the words - sleeper sofa - then click on the search button or enter. A store list and contact information will be provided. Here are a few: Hickory Park Furniture Galleries 828.322.4440, email hparksales@hickorypark.com, Boyles Furniture 828.326.1740, email themart@boyles.com, and Flexsteel Signature Gallery (by Tarheel Home Furnishings) 828.322.3532, kirstietarheel@yahoo.com. Store representatives will be happy to provide information on options available, pricing and warranty information. Thank you for considering Hickory Furniture Mart.

Hi, I'm looking for a particular style children's bed. Would I be able to email a picture to see if you carry anything like it?

We can offer assistance directing you to stores in the Mart that carry children's furniture. They would be happy to provide information on the selections available. Boyles Furniture at 828.326.1740, email themart@boyles.com, Southern Designs 828.328.8855, email sales@southerndesignsfurniture.com, Amish Oak & Cherry 828.261.4776, email sales@amishoakandcherry.com and Hickory Park Furniture Galleries 828.322.4440, email hparksales@hickorypark.com. Thank you for considering Hickory Furniture Mart.

Q.	Do you have the Rectangular Dining Table by Bernhardt in the cascade group, item number 397-223? If so, can you tell me a price and if you ship to Texas? Thanks.
A.	Bernhardt furniture is represented in the Mart by Boyles Furniture. For information, email them at themart@boyles.com or call 828.326.1740.

We will be visiting the Mart on August 1st. We are looking forward to wondering through all the stores, but looking specifically for: retro old soda fountain style table and stools, and, patio outdoor 40" high table or potting bench.

Reflections Contemporary Furniture located on level 3 carries some retro furnishings. For information before visiting, you may email them at bfonnesu@charter.net or call 828.327.8485. For patio/outdoor furniture and benches, stores that can assist you are: Hickory Park Furniture Galleries (their Seasons Gallery on level 3) 828.322.4440, Boyles Showcase (outdoor furniture is located on level 3) 828.326.1740, and Amish Oak & Cherry - also located on level 3, 828.261.4776. Thank you for inquiring with us.

Q.	I am looking for an "antique" sideboard/buffet that goes completely to the floor. Not a buffet on high legs. This will be used in an office for the microwave, cups, snacks, etc. for clients. Any suggestions??
A.	Boyles Furniture carries antique reproductions as you described. Contact them at 828.326.1740 or by email themart@boyles.com for information on items they offer. Thank you for inquiring with us.

Hi, About fifteen years ago we visted the Mart and bought a Ralph Lauren Black Watch Plaid love seat. We love this sofa and would like to have it recovered. Do you know anyone that could do this or is it not worth the expense. It has two separate back and seat cushion that are a goose down mix. What manufacturer would you recommend that might have that same kind of look. Thank you for your assistance.

If you love the sofa, reupholstering may be the right choice for you. Look for an experienced reupholstery service in your area. They can provide an estimate that will help with your decision. Your local chamber of commerce may have company listings and of course, the internet can provide resource information. If you want to consider new sofa options, contact Boyles Furniture at 828.326.1740, email themart@boyles.com. They carry many high-quality lines including Ralph Lauren, Henredon, Century and Baker. They will be happy to provide information including content and construction (materials used), warranty and price information. Thank you for contacting us.

I purchased an American Drew Oak bedroom suit in 1978 and one of the dresser pulls has just recently broken. I am searching for a replacement. The pull has a plate behind it with a horseshoe-type style pull handle. The handle broke where it hangs from the plate. I would like to know if it is possible to get a replacement and where do I get one. Is there a catalog available that would give a picture so I would know if I had the right one.

Finding an exact replacement may be a challenge. Although we do not have a listings for replacement hardware, we can offer a suggestion. The Klingspor Woodworking Shop located in Hickory, NC carries a few furniture hardware items - and may have a listing of sources. Their number is 828.326.9663. An internet search provides several listings when searching by the words - furniture handle repair. If you still have the parts to the handle that broke, repairing the piece may be an option. Good luck in your search.

Q.	I'm interested in buying a cocktail and end table from Thomasville. Where can I get competitive bids? What type of discount can I expect? Do I have to buy from Thomasville? I appreciate any help you can provide. Thanks.
A.	Thomasville of Hickory, a store located in our building, would be contacted for information on Thomasville furniture. Email to inquire is janders@thomasville-hfg.com, phone 828.326.1709. Thank you for considering Hickory Furniture Mart.

Q.	Do you have or can you recommend somone for window treatments? Thanks
A.	Yes, Resource Design, located on level 3 of the Mart, can provide assistance with custom bedding and window treatments. For information, their email address is resourcefabric@conninc.com, phone 828.322.3161. They will be happy to assist you. Thank you for your inquiry.

I have a new Thomasville couch with very straight and tailored lines. I am looking for nesting tables, with the largest being no higher than 22 inches high. Would love to hear from you. Thank you.

The challenge may be the height of the largest table. Stores to inquire with are: Hickory Park Furniture Galleries at 828.322.4440, email hparksales@hickorypark.com and Boyles Furniture 828.326.1741, email themart@boyles.com. They can provide information on the selection and dimensions available. If you would be interested in a custom order, Amish Oak and Cherry would be able to assist you with the size you need. Contact them at 828.261.4776, email sales@amishoakandcherry.com for information. Thank you for inquiring.

Q.	Do you sell French provincial living room furniture?
A.	Boyles Furniture can provide assistance to you. Email them at themart@boyles.com, call 828.326.1740 or visit their showroom in the Mart on level 1. They will be happy to provide information. Thank you for inquiring with us.

Years ago I purchased Hickory White furniture. French dining room. I would like to know if I could purchase material for drapery. Do you sell this or could you research this for me. Thanks ahead of time.

Thank you for your message. Hickory White furniture is represented in the Mart by Boyles Furniture. Boyles would be able to provide information on the fabrics now available. Contact them at 828.326.1740 or by email themart@boyles.com. For another fabric source, contact Resource Design 828.322.3161, email resourcefabric@conninc.com. They offer an incredible selection of fabrics and may have just what you are looking for. Thank you again for contacting us. Best of luck in your search.

Q.	On your home page there is a picture of a living room with what looks like a white slipcovered sofa (in a blue room) I was looking for a sofa like that where the legs are exposed and am having trouble finding one. Do you know where that sofa or one like it can be found? Thank you
A.	The picture was provided to us by Boyles Furniture. For information on the furnishings shown, contact Boyles by email at themart@boyles.com, or phone 828.326.1740. They will be happy to assist you. Thank you for your interest.

Q.	Who makes the coffee table on your home page with the white couches. It is square with thin drawers?
A.	The picture was provided to us by Boyles Furniture. For information on purchasing the table, contact by email is themart@boyles.com, and phone 828.326.1740. Thank you for your interest.

I'm trying to do my bedroom. I know I like Thomas O'Brien furniture, I know I want the chelsa king bed. I'm having trouble picking the night table and all other pieces. I am coming down that way on 7/17 thru Sunday. I have the room drawn to scale and need help to make this a great room plus there is no one that has many pieces on the floor to actually see. Please help! I've waited a long time to get this done. Thanks.

Boyles Furniture, a store located in the Mart, would be able to provide assistance to you. They carry a vast selection of furnishings including the Thomas O'Brien collection. Their on-staff designers would be able to help you find coordinating pieces that you will love and that will be the right fit for your room. To set up a meeting with their designers, email them at themart@boyles.com, or call direct 828.326.1740. Hickory Furniture Mart has new hours of operation- Monday thru Saturday 9am to 6pm. For our upcoming clearance sale July 25-27, hours will include Sunday 1 to 5pm. Thank you for inquiring with us. Enjoy your visit!!

Q.	I'd like a quote for the Omnia Fairfield leather sectional with full l/arm sleeper & 1/2 curve as well as reclining motion loveseat r/arm with 1/2 curve. Grade 2 leather, please advise shipping cost also. Thank you.
A.	We can offer assistance directing you for information. Leather and More, located on level 4 of the Mart, carries Omnia leather furniture. Email them at leatherandmore@embarqmail.com or call direct 828.324.0668. They can also provide information on shipping costs. Thank you for considering us.

Last November I purchased a home built in 1892. I am looking for reproductions or some kind of furnishings that would look good in a brick, victorian home. The home has a parlor, living room, 3 bedrooms, maids quarters, etc. I'd like to start with the main bedroom. I need help in finding furniture that would look good in this type of period house.

You've considered the right source. Franklin Place, located on level 3 of the Mart, carries a wonderful selection of furnishings suitable for a victorian style home. Contact them at 828.322.5539 or by email franklinplace@bellsouth.net. Boyles Furniture is another source for victorian style furnishings - 828.326.1740, email themart@boyles.com. Both stores will be happy to provide information and offer suggestions to help. Thank you for contacting us.

I think I purchased a slipcover chair from a store in the furniture mart several years ago and am trying to find out if the company is still in business. The tag in the chair says Kimberly Gale a slipcover company. Is there any way you can give me any information on this? Thanks

We do sell shipcover sofas and chairs in the Mart. While Kimberly Gale is not represented here, you might find something compatible with your present decor by contacting one of the following stores. Hickory Park at 828.322.4440 or email them at hparksales@hickorypark.com; National Home Furnishings at 828.324.7110, email nhfc@charterinternet.com; Mitchell Gold + Bob Williams Outlet at 828.261.0051, email mgoutlet@earthlink.net. If you only want to attempt to match the fabric you already have, I would suggest that you contact Resource Design at 828.322.3161, email resourcefabric@conninc.com. Furnishing them with a photo or sample of your fabric will help. Good luck!

Q.	I'm looking for the sectional that you all had on the tv commericals. It's big and has the sections that close in the sectional to make it look like a big king size bed? If you know the store where it is located, please send me an email.
A.	That sectional was located in the Mitchell Gold + Bob Williams Factory Outlet. For information on what they have available, contact them at mgoutlet@earthlink.net or call 828.261.0051. They will be happy to assist you.

I will be shopping for our grandsons (2 years old) bedroom furniture. Please advise me as to which stores I should visit.

Thank you for your inquiry regarding bedroom furniture for your grandsons. Southern Designs, located on Level 3 of the Mart, is a great source for childrens furniture. You may reach them at 828.328.8855 or email them at sales@southerndesignsfurniture.com. Another source is Boyles, on Level 2, who represents Lexington and Stanley furniture manufacturers. You may reach Boyles at 828.326.1735 or email them at themart@boyles.com. Please keep the Mart in mind should you need home furnishings in the future. Thank you for inquiring with us.

I really like the living room scene on the homepage with blue walls and striped pillows on the couch. Who is the furniture maker and where can I find more looks similar to this with these colors?

Jackson Carter is the manufacturer of the living room group shown on our website. Boyles Showcase, located here in the Mart, represents this manufacturer and others of similar design. You may contact them at 828.326.1735 or view other choices on their website at www.boyles.com. Drexel Heritage and Hickory Park, also located here, represent manufacturers who have similar groups. Drexel Heritage at 828.326.1060 and Hickory Park 828.322.4440. You can view multiple choices on their websites at www.drexelheritage.com and www.hickorypark.com. Thank you for considering Hickory Furniture Mart as a supplier of your decorating needs.

Where can I find 'Big and Tall' executive desk chairs? Thank you, Sandra.

Sandra, you're in luck! Big and Tall executive desk chairs are available here in the Mart at Boyles Shoppes 828.326.1740. They represent manufacturers Hancock and Moore, Bradington Young, Seven Seas, Hooker, Sam Moore and Maitland Smith. You may contact Boyles at the above number or view choices at www.boyles.com. On the left side of their homepage, click on Name Brand to view the manufacturers listed above. Southern Style represents Lorts and Wynwood manufacturers. Their number is 828.322.7000, email southernstyledoug@yahoo.com. We are pleased to supply this information and thank you for including Hickory Furniture Mart in decorating your home office.

Q.	Would like pricing and buying info on all items shown in photo that is on home page bottom left - checked rug, off white tufted sofa, mirror, chest, lamps, two slipper chairs, two club chairs. coffee table with raised detail. I'm looking to replicate this room for my living room.
A.	The photo on our home page was provided by Boyles Furniture, a store located in the Mart. You can contact them at 828.326.1740 or email themart@boyles.com and they will be able to give you pricing information. Thank you for your inquiry.

Q.	How can I tell if a bedroom suit is all wood?
A.	Thank you for contacting Hickory Furniture Mart. The only way to be sure that a bedroom suite is made from solid wood is to contact the manufacturer, if possible. They will be able to furnish the wood type, finish, and care of the group. Please do not hesitate to contact us if you have need of our services in the future.

Hello, If I send you a picture of the living room floor plan, could you tell me the best furniture arrangement? Thank you, Mary.

Mary, there are two stores in the Mart that have on-staff designers to assist you. Hickory Park Furniture Galleries at 828.322.4440 or email hparksales@hickorypark.com and/or Boyles Furniture at 828.326.1740 or email themart@boyles.com. Both stores have an extensive variety of furnishings. If you would prefer talking with someone who has access to the entire Mart, I would suggest that you contact Sally Bentley of Designing Women at 828.328.5200 or email designingwomen@charterinternet.com. Thank you for contacting Hickory Furniture Mart. Please feel free to get in touch with us again should the need arise.

I have two leather chairs in our family room. I want a leather sofa, but think it would be too much leather. Should I go with a print?

When decorating your home, choosing items you like and feel comfortable with is always a good choice. Some prefer all leather furniture pieces, while others like a mix or more eclectic look. If you are not sure, consider a sofa with leather and fabric combination - which is offered by several manufacturers. If you do decide on a fully upholstered sofa, have pillows made with the sofa fabric to use in the chairs. If you choose a leather sofa, selecting pillows with the same fabric to place on the sofa and chairs can help soften the look. Two stores in our building have designers on staff that can help provide sofa and accessory options for you. They are Boyles (email) themart@boyles.com and Hickory Park Furniture Galleries (email) hparksales@hickorypark.com. Thank you for inquiring with us.

Q.	Hi. How do I find furniture crafted in the USA and not imported? It would be great if you would put a place on the website for manufacturers who do that. Otherwise, its too hard to find, and we just shop elsewhere. Can you help?
A.	Yes. Several stores have furniture made in the USA. Use the site search and type in American made and a listing of stores will be displayed. Stores include: Amish Oak & Cherry, England Quality Home Furnishings, Hickory Park, Robert Bergelin, Southern Designs, and Southern Style. For more information, email the Mart at info@hickoryfurniture.com or call 800.462.6278. Thank you for your inquiry.

We will soon be completing our new "green" home. Now we want to fill it with furniture that is also eco-friendly and socially responsible. Can you direct me to stores/manufacturers at the Mart who might carry what we are looking for (preferably in a more traditional/transitional style)? Thanks!

A few stores can help. Boyles carries Environment Furniture. Email them at themart@boyles.com or call 828.326.1740 for information. Hickory Park carries South Cone furniture which makes some furniture that is environmentally friendly. Email hparksales@hickorypark.com, phone 828.322.4440. And National Home Furnishings Center carries Robin Bruce furniture - that uses some natural materials. For information, email is nhfc@charterinternet.com, phone 828.324.7110. Thank you for considering us.

Do any of the showrooms sell directly from the floor?

Yes, several stores sell from the floor. The factory outlets and the Boyles Clearance Center sell all items from the floor - and offer exceptional discounts from the manufacturer's suggested retail price. The gallery stores can order furniture so customers can select the fabric and finish desired. And many of them have clearance areas or sell select items from the floor. Stores are happy to provide information prior to your visit. Contact information is listed on this site. Select Stores & Outlets from the listing above. Thank you for your inquiry.

I've been told that the furniture prices are worth the trip to NC. My question is there a shipping fee involved and if so how much or does it depend on the amount of furniture that is purchased.

Hickory Furniture Mart is definitely Worth The Trip. All of our 100 stores, galleries and factory outlets sell items below suggested retail. There are times when some of the stores will offer specials on shipping. For information, store representatives can help or you may contact our shipping service (Finishing Touch Freight Services) and they can answer any of your questions 800.874.6486. Thank you for your inquiry.

Q.	Great Web Page..... I'm going to recommend this page to people who call me with questions I can't answer!!! sincerely, Kate Gladchun
A.	Thanks Kate! And everyone should read "The Fine Furniture & Furnishings Discount Shopping Guide: Why Pay Retail?" by M. K. Gladchun. It's a great furniture shopping resource!